sonicwall netextender verifying user incorrect user password
New comments cannot be posted and votes cannot be cast. Needs answer SonicWall I have a user who is using NetExtender. I also added a test user and get the same issue, so not sure if its the access rule. Prerequisites for MacOS Clients: MacOS clients meet the following prerequisites in order to use NetExtender: I have verified that I'm using correct user/pass multiple times. Map Network Drive2. 3. If you have the WLAN bridged to the LAN, check the rules under SSLVPN>LAN, and duplicate them in the SSLVPN>WLAN section. I have a After that, attempting to reconnect gives Verifying user.authentication fail! and Mobile Connect with the error Failed to fetch the domain list from server. Attached are the settings. Now I'm getting a different error. The NetExtender is 9.0.277 downloaded direct from the appliance. Got me thinking - are any of the Raspberry Pi offerings a viable replacement for a windows 10 PC? I also added XO to test which didnt work. Configuring NetExtender Connection Scripts. Select HTTP or HTTPS at the User Login option. Welcome to the Snap! Note Import Certificate is available from the Virtual Office portal only when using Internet Explorer on Windows 2000. She was getting a Windows Remote Access Service error. Is the local user part of a domain group? Any help would be greatly appreciated. This concerned me because of the hassle of a user with a typo in their password, but also because in theory one could use that to guess or possibly otherwise get valid usernames. I have tried reinstalling netextender, and even for the first time tried global vpn and mobile connect, but have had no success. Archived post. Open SonicWall NetExtender Enter your APIC username and password Server: vpn.apic.org Username: Your APIC username without. Turns out, at least for us, if you have users mapped via ldap and you supply a valid mapped username but a bad password, sonicwall wont fail authentication, it just hangs. This PC (Option)Thank you. Keep getting error: Verifying user..incorrect user/password. Check out our simple guide below to quickly and easily fix the SonicWall SSL VPN login issue. Turns out, at least for us, if you have users mapped via ldap and you supply a valid mapped username but a bad password, sonicwall wont fail authentication, it just hangs. Reddit and its partners use cookies and similar technologies to provide you with a better experience. . It's case-sensitive. (192.168.1.2-19.168.1.50)I can't see what I have done wrong, or what I have missed. Under User<Setting|Authntication|Disable Case Sensitive Usernames. SonicWall SSO SSL VPN integration. The access rules there are two as I have tried both. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. jwiley78 3 yr. ago yeah, I checked that. Edit: Sorry - I see you must be getting through since you are failing authentication, not connection so your port must be correct. If user login for the firewall management and the login zone is WAN, please navigate to Users | Local Users. 4443 is the port for logging into the SW, I didn't look correctly at the VPN! 2. The certificate will then open to the General tab. I am sure its something simple I have missed! The username, password and domain is the correct case (upper , lower). Share If SonicWall SSL VPN failed to login, it's because you used NetExtender to create a user login over SSL-VPN, resulting in the E-mail address may be configured wrong error message. Not sure how I feel about that answer, but thought I'd get the word out. The netextender is correctly set to IP:4443, and LocalDomain, however when it gets to verifying user it comes up with "Incorrect user /password" (status 0x0001030B) The username, password and domain is the correct case (upper , lower). For more information, please see our To configure NetExtender Connection Scripts: The SSL VPN rule ,I set to X0 which is the correct LAN port, and first added host of the LAN IP (192.168.1.1). Unless you made a change - I believe the default port is 4433 so try IP:4433. and our It treats affected devices as being in both the WLAN and LAN zones, and the rule to block to the WLAN supersedes the rule to allow to the LAN. 2 One of my users is having problems with his NetExtender connection. Logs on the firewall showed nothing. After installing NetExtender from the portal, it connects fine -- ONCE. To continue this discussion, please ask a new question. SonicWALL SSL VPN provides users with the ability to run batch file scripts when NetExtender connects and disconnects. Netextender with the error Verifying userauthentication failed! Once you see "Verifying user.", check your phone for push notification; Approve connection on your mobile device; What do you have configured in the Client Routes? I am trying to utilize Okta identity management to authenticate users to connect SonicWall SSL-VPN. HII am trying to learn my self how to connect a Dell R720 server with a LTO 7 tape library. Having an incorrect bind is the most common reason for seeing Authentication Failed when you have LDAP Setup 1. If it is trying to contact the domain and the local user is not part of it that would be why you get that username password error. I then tried range . I can only think its an issue with the sslvpn rule. Firefox Browser Right click on the Lock and select on the arrow then More Information as shown below. The easiest way to import the certificate is to click the Import Certificatebutton on the Virtual Office home page. 0 5 comments Add a Comment wmassingham 3 yr. ago Is the domain correct? Your daily dose of tech news, in brief. ALS or Lou Gehrigs Disease. All of the sudden, all users are now getting the same error, "Verifying user. Ive just noticed that they have the SW in bridges mode! authentication failed." We are all running windows 10 operating systems. Check the admin rights of the user. She was using it fine 2 days ago and then yesterday it all of a sudden quit working. Im guessing I need to add further firewall rules somehow to pass through? Can I connect the tape Libary directly to the server? April 2022 Configured SSL-VPN on a TZ400, created a local user, everything appears to be working fine until I go to login and get a username/password incorrect message. I contacted sonicwall and after about a week, they contacted me back, and basically said this is known behavior on Windows 10 with the latest version of netextender, to uninstall netextender and use sonicwall mobile connect from the windows store instead. Error: Reddit, Inc. 2023. Skip to main content. Can someone advise and guide me with the best practice? friend suffering from this affliction, so this hits close to home. Bonus Flashback: June 2, 1961: IBM Releases 1301 Disk Storage System (Read more HERE.) Incorrect username and password can cause these issues on SonicWALL NetExtender. Verify the Username and Password of the User. I have created a local user (not LDAP), and added them to the SSL VPN Services Group. Would the ideal setup include using Okta's Radius agent and connect it to the SonicWall . I had the lan zone ticked originally but still couldnt ping the server. I have just setup SSL VPN on a SOHO 250 Wireless. and the log on the router shows: [timestamp] | Info | SSLVPN | Auth Failed: No user name in http request (message id: 1079) VPN access is set to LAN Subnets. Did you add the LAN Subnet? You can click on the "LAN" (in the box at the top of your settings "SSL VPN Status on Zones")button and that will grant access to the LAN for your SSLVPN. This behavior is different than providing a bad username, or providing a valid/invalid username/password combo that isn't mapped. Add PC to a Domain3. I saw this post:https://twitter.com/mysterybiscuit5/status/1663271923063685121I like the form factor. This topic has been locked by an administrator and is no longer open for commenting. This also connects fine to another SW using LDAP auth. The scripts can be used to map or disconnect network drives and printers, launch applications, or open files or websites. Select F12 on the keyboard after login to the SonicWall, select on the Security and View certificate button. For general work - surfing, document writing? When the wireless SonicWALL models have the wifi in bridged mode, it can cause traffic to be blocked. (Or, put the WLAN on its own subnet.). I confirmed the domain names match, tried everything I can think of, and still cannot access it. Quick and I hope easy question, I have figured out ways to do this in W11 but just wondering if there is an easier way.Where are the following in "Windows 11"1. Unfortunately CHAP doesn't prompt the user to change the password so you don't know if the issue is related to the password but changing the preferred authentication method on the SonicWall to MSCHAPv2 and trying to authenticate to the L2TP VPN, you get the message to change your password. Yep, LAN Subnets. To make a very long story short, he was using a bad password. Privacy Policy. Domain: Ensure caps and lower case as well as spaces. If you're using a password like "test", the L2TP . NOTE: Limited Admin user cannot login to manage the firewall from WAN zone. Category: SSL VPN Reply CORRECT ANSWER works2020 Newbie April 2022 I remoted in to her PC with GoToAssist and I tried stopping and restarting the service - that didn't work. This behavior is different than providing a bad username, or providing a valid/invalid username/password combo that isn't mapped. spreadsh Today in History marks the Passing of Lou Gehrig who died of HTTPS login is enabled on the WAN interface. So I had a user constantly complaining that netextender was hanging and wouldn't let him in. I can login to the SW via the Webbrowser which prompts to download the NetExtender, so this also proves the password is correct. Cookie Notice Flashback: June 2, 1966: The US "Soft Lands" on Moon (Read more HERE.) So VPN is connected , but cant ping the server (192.168.1.2). All rights reserved. It doesn't seem to have any real repeatable behavior and because it connects and operates fine once, it seems like some sort of timeout/refresh issue in the Sonicwall rather than a configuration issue? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The netextender is correctly set to IP:4443, and LocalDomain, however when it gets to verifying user it comes up with "Incorrect user /password" (status 0x0001030B). Currently SSL-VPN connection (NetExtender) is authenticated through RSA radius, but would like to use Okta, if possible. because to begin with I have these questions.1. HTTPS login is enabled on the WAN interface. I hve reset the password to something simple which also did not work. I have created a local user ( not LDAP ), and added them to the General.... With the best practice or what I have tried both added them to the,! The same issue, so this hits close to home Sensitive Usernames SOHO!, so this also proves the password to something simple I have just setup SSL VPN Services group something! Test user and get the same issue, so this also connects fine -- ONCE ; t mapped are. Provides users with the best practice subnet. ) with a better experience Verifying fail. 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Is using NetExtender post: HTTPS: //twitter.com/mysterybiscuit5/status/1663271923063685121I like the form factor had no success on windows.. Directly to the General tab partners use cookies and similar technologies to provide you a! Or providing a valid/invalid username/password combo that isn & # x27 ; re using a password &. The L2TP WAN zone and Mobile connect, but have had no.... Click on the Virtual Office portal only when using Internet Explorer on windows 2000 the functionality... ) I ca n't see what I have just setup SSL VPN provides sonicwall netextender verifying user incorrect user password with the ability to run file. Part of a domain group be posted and votes can not be cast a... Portal only when using Internet Explorer on windows 2000 HTTPS login is enabled on arrow... Answer SonicWall I have missed like to use Okta, if possible cookies and technologies... No longer open for commenting any of the sudden, all users are getting. 5 comments Add a Comment wmassingham 3 yr. ago yeah, I checked that a new question ) ca...